How to Write an Email

Pencils. But at least it's not a stock image
of someone at a computer, right? (Photo by Joanna Kosinska on Unsplash)

We’ve all received them: long, rambling emails with a detailed preamble that would make Tolstoy blush, a vaguely officious tone and the main question buried deep in the 32nd paragraph.

Worse still, we’ve all written them. So how do we stop doing it, and get people to read our messages and respond to them?