The Danger of Management by Metrics

The Metric-Measured Man

There was depressing news from Kings earlier this month. The University plans to cut 120 academic posts in the Schools of Medicine and Biomedicine (from a total of 777)  in order to fund new building. Chillingly, the redundancies will be decided by two metrics: research income and teaching hours.

Using metrics is somewhat fraught at the best of times, but is positively toxic when jobs depend on it. The idea of having stated targets is something that all universities have toyed with and many have implemented. There are clear examples where these targets have had a real effect, focussing minds and ratcheting up activity. But at what cost? Anecdotally the morale in these metric-driven universities makes Airstrip One look positively Arcadian.